What to expect after you submit your project to TELUS.
Within the first 2 hours:
- You will receive an email confirming your new project submission has been received.
- Your project will be assigned to a TELUS Build Team agent for further assessment.
- You will receive a second survey with more specific questions related to your project via email.
Within the first 2 days:
- The TELUS Build Team will review the project details to ensure all records are accurate and complete and ready to be escalated to the Design Team
- Once the second survey is completed, your assigned DRM Agent will reach out to you with any specific questions.